The Indian Railways is the largest rail network in the world. It’s the first mechanized laundry of its kind in the Railways, commissioned by Southern Railway in Chennai and operated by Orion Ventures since October 2011.
Amid frequent complaints from passengers about the poor quality of bedrolls in upper class coaches, the Railway Ministry announced that it would open laundries under the Build, Own, Operate and Transfer (BOOT) scenario.
The Comprehensive Linen Management by Orion Ventures for Southern Railways includes:
- Collection of soiled linen
- Washing of linen in the mechanized laundry
- Packing of linen
- Loading of linen in the train
- Transporting of soiled and washed linen from station to mechanized laundry and vice versa
- Providing manpower for distribution of linen
Orion successfully set up a mechanized laundry on the land at Basin Bridge Junction yard, provided by Railways. The six-ton capacity (per shift) laundry involves steam wash, automatic drying, pressing and folding processes. It has the capacity to handle 18 tons in three shifts, and it is presently catering for 42 trains on average per day.
“The laundry under BOOT scheme is yielding the desired results. The Electrolux equipment installed offers energy and water savings, in addition to high quality wash results. The Electrolux dryer gives us excellent drying results, shorter drying cycles, and less creasing of linen. The life-cycle of the linen is enhanced thanks to the smart, eco-friendly programs of Electrolux laundry equipment. With hygiene of linen being maintained, the number of passenger complaints has come down drastically,” says Mr. Arif K, Partner, Orion Ventures.
The Laundry equipment installed at Orion Ventures for Indian Railways Laundry in Chennai include 3 Electrolux Professional Soft Mount Washers (W41100H) and Dryer (T41200), and 2 Electrolux C.Flex Ironers.
“Electrolux washers & dryers give the owner significant utilities savings and the innovative equipment features fulfill the Operator’s needs for reliability, low energy and water consumption without compromising performance, and quality results. Our equipment is robust and heavy-duty, and can withstand the most demanding environments. With such high capacity daily use of equipment at the Southern Railway Laundry in Chennai, we at Electrolux Service offer our full support and expertise in service to maintain the equipment life-cycle,” says Saj Kumar, Head of Service, Electrolux Professional India.
“Buoyed by the success of the Chennai laundry operation, Orion has also executed a similar project in Trivandrum, with Electrolux Professional Laundry equipment. With our high-performance products and innovative solutions, we look forward to transforming the challenging mechanized laundry environment in India to a successful and profitable business,” says Animesh Sharma, Sales Manager – Laundry, Electrolux Professional India.
The Residential Center “Al Parco” in Verona, Italy started its activity in 1812 as an answer to the critical need for elderly care in the city. Continuously expanding over the years, it now boasts a total of 9 facilities throughout the area, offering a combined capacity of 700 beds, hospice and other services.
The mission of the Center is to provide the best assistance to the patients, fully respecting their privacy and dignity. The only way to do this efficiently is by placing the person at the center of attention, a commitment that begins first and foremost with the special care given to personal hygiene and to their personal effects.
For this reason, the Center chose the Electrolux Professional barrier laundry solution, in order to obtain full control of the disinfection of the residents’ garments ensuring the best results.
The new laundry offers a joint service for all 9 facilities. It is organized in two completely separate areas, one for loading the dirty laundry and the other for unloading the clean, washed laundry. The two zones are divided by a glass wall for maximum lighting and visibility and separated by a “filter” zone which prevents the risk of bacterial contamination, guaranteeing a total sanitation process. This new layout not only ensures the correct flow of the operations of collecting, washing, drying and ironing but, above all, allows sorting of a huge amount of laundry in a short time.
Turnaround times were halved: washed items are returned to the guests in a shorter time;
The working environment of the operators was significantly improved: air intake/expulsion from the dryers is always external. This, in addition to the customized ventilation system, brought the ambient temperature to about 75°F with the possibility to also adjust the two areas independently;
Infection control and the prevention of cross-contamination. The Centre has full control over its linen hygiene: Not only provides risk management, but peace of mind for the patient and families.
The Residential Center “Al Parco” is an exemplary story of innovation and determination in the pursuit of excellence.
Electrolux Professional – the right partner for the five-star hotel and deluxe resort, The Chedi
“The choice to have Electrolux Professional on board as a partner proved to be a great success,” shares the Gastronomy Project Leader of Adermatt Swiss Alps AG. The company was impressed with Electrolux Professional’s planning department and vast experience.
The open kitchens in The Chedi Andermatt are capitalized as upscale gastronomy: all hotels have four open demo kitchens as well as studio kitchens, where guests can see behind the curtains of the culinary happenings.
Western Cuisine / Asian Cuisine / Breakfast and Cold Dishes / Dessert Workshop
Complete kitchens, including backup and production kitchens in the basement, were equipped with modern and efficient kitchen appliances from Electrolux Professional: customized induction stove, combination steam oven, pressure steamer, freezer and much more.
“I appreciate the user-friendliness of Electrolux very much,” says Mansour Memarian, Executive Chef of the newly opened restaurant in The Chedi Andermatt.
Electrolux Professional designed, delivered and implemented complete dishwashing facilities in the hotel as well: from the rinsing machines to the glass and basket washers up to the pan washers.
Electrolux Professional Laundry Equipment – complete solutions from a single source
Even more important – Electrolux is unique in its ability to provide sustainable professional laundry and kitchen equipment; the complete solution from one source. The laundry facility is equipped with Electrolux washers and dryers, wringers and finishing machines.
With five competing laundries in the Tacoma, Washington area, Susie Boyd knew exactly how she was going to make her laundromat, Mr. Bubbles, stand apart from her competitors and win over clientele – by creating a sparkling clean laundry environment.
Susie’s ideal laundromat vision came to her quite effortlessly; she just kept on thinking – what kind of place would I want to would to do my laundry in?
“That was the easy part,” shared Susie, “I would want a good location with ample parking and the best equipment, of course. I also would want a laundromat to have a comfortable atmosphere, friendly customer service, and to be clean.”
Retooling instead of building from scratch
After looking at more than 20 stores, Susie chose the perfect one that held true to her vision of the right location with lots of parking. It also came at the right price. “I liked the idea of retooling an existing store since it would be less expensive than building something new,” explained Susie. “Most of the utility work was already in place, plus, it had a small but solid customer base so the ramp-up time would be shortened as well.”
Susie gave the store a complete overhaul – from replacing all the outdated equipment, to installing energy efficient lighting, to altering the layout of the 2,000-square-foot space to maximize every inch. “We needed to accommodate the larger Electrolux Professional laundry equipment and make better use of the space,” said Susie.
In addition to the super-fast and superior cleaning and drying power of Electrolux equipment, aisles were opened up, and a roomy folding area was created. The picnic-bench seating lends just the right touch, creating an appealing ambiance while giving customers plenty of room to sit and read, or take advantage of the free Wi-fi.
Now, just how clean is clean for this former owner of a commercial janitorial company and self-proclaimed “clean freak?”
“Well, I’ve installed hand sanitizers throughout the store,” chuckled Susie. “And I guess you could say our motto is ‘Always Be Cleaning’. I’ve personally trained our attendants to keep the entire store spotless at all times, ensuring a fresh, clean space for our customers.”
The perfect marriage – a mix of industry expertise and, well, marriage
As a first-time store owner, Susie knew she needed a laundry expert to help her re-tool and re-launch her store. She also knew exactly who to turn to – the 22-year veteran in the self-service laundry business who just happens to be her husband – Rich Boyd.
“Rich has designed, installed and sold some of the finest large coin laundries in Southern California and Arizona,” said Susie. “He also ran an office in Albuquerque primarily selling OPL washers and dryers to the hospitality industry, so even if Rich wasn’t my husband, I’d be breaking down doors to work with him. His working knowledge about choosing the right equipment mix alone is proving invaluable to the success of Mr. Bubbles.”
And how was it for Rich working with his wife on the creation of Mr. Bubbles?
“We make a great team,” said Rich. “Susie’s heard me talk endlessly about the laundry business for years and has seen many of the new stores that I had a hand in building. Actually, her commercial janitorial company was responsible for many of the new-store clean-ups. Susie has an excellent understanding of this business and was clear about what she wanted in her laundromat.”
It comes as no surprise that the only laundry equipment choice for Susie and Rich was the Electrolux professional brand. “I could not be an Electrolux and Wascomat distributor, much less recommend these products to my wife of all people, if I didn’t believe they were absolutely the best washers and dryers in the business,” said Rich matter-of-factly.
Susie couldn’t agree more. “We didn’t even discuss it, we didn’t have to,” added Susie. “Electrolux Professional laundry equipment has a proven record in durability and offers the largest energy savings. Choosing Electrolux equipment was by far the easiest decision we had to make.” Electrolux washers are the most innovative on the market with Automatic Water Savings (AWS) for lowest water consumption and Compass control for easy programming.
For dryer selection, the couple went with high-performance Electrolux Stack Dryers. “The Electrolux dryers have a larger capacity than competitive models,” shared Susie. “They use less energy and dry faster. The reversing cylinders also reduce energy consumption, and protect against wrinkling and tangling.”
The Electrolux dryers also come with a unique innovation called EcoPower, which can save you up to 15% on gas. This unique technology determines when garments are dry and then automatically lowers the dryer temperature. With EcoPower, there’s less wear-and-tear on garments and no over-drying. Electrolux Professional stack dryers also have the best lint filter in the industry. “Our attendant pulls the filter forward and gently swipes his or her fingers across the lint filter,” said Rich. “That’s it. It’s amazing that something so small can be such a huge time saver.”
Another easy equipment decision for Susie was installing a card system that works with all payment types. “Some of our competitors have card-only equipment, which isn’t a convenient option for every customer,” said Susie. “Mr. Bubbles has a loyalty card just like the competition, but we also accept credit and debit cards, and, of course, coins.”
Susie knew her husband wasn’t the only family member she could depend on to make Mr. Bubbles a success – she knew she could count on her son, Wesley, as well.
“Actually, he was the main reason I wanted to get into the laundry business in the first place,” shared Susie. “Wesley is 17 and has a brain disorder. As a parent of a special needs child, I regularly found myself thinking about his future.”
Susie wanted Wesley to be financially secure, but more than that she wanted him to enjoy his work. “Don’t we all want that?” posed Susie. “Wesley has a loving spirit and an outgoing personality. I felt that this business would be a wonderful fit for him.”
Wesley helps Susie empty lint filters, refill the snack-vending machines and, his all-time favorite task – sort out the bills from the change machine. He also takes great pleasure in talking to his customers. “I’m so happy he’s learning so much and having a good time doing it,” said Susie, smiling. “We go to the store every Sunday. It’s become our family tradition.”
After Wesley completes his schooling in the next few years, he’ll begin working full-time at Mr. Bubbles. One day, he will be its owner.
“I feel so blessed to be his mom,” shared Susie. “I learn from him every day. Wesley keeps me grounded and focused and has given me courage to take on any challenge, like opening a laundry.”
Leaving her competitors in the dust
Since renovating and reopening its doors in February 2013, Mr. Bubbles has experienced astonishing growth. “We just past 500% of what it was doing before we took it over!” exclaimed Susie. “And I can still recall the excitement of Grand Opening day.”
“We ran a month-long special discount on our washers, which proved to be a big hit,” said Susie. “The store was bustling thanks to Google Ads, a social-media push, and good old fashioned word-of-mouth. We also mailed out 2,000 preloaded loyalty cards to people who lived in neighboring apartment buildings.”
However, the most gratifying experience for Susie was donating preloaded loyalty cards to a local church to distribute to those in need. “The biggest benefit in giving back is that is makes my heart feel good,” shared Susie.
Today, the response from the community continues to be overwhelmingly positive. So much so that Mr. Bubbles recently received the 2014 Best of Tacoma Award in the Laundromat category.
Each year, the Tacoma Award Program identifies local companies that enhance the positive image of small business through service to their customers and community. These exceptional companies help make the Tacoma area a great place to live, work, and play.
“With five laundries within a mile of each other, being selected for this award was an incredible honor for us,” shared Susie.
Susie is beyond pleased that her cleaning obsession, as well as the superior Electrolux Professional laundry equipment and friendly service, are being so well received. “I think we’re on to something here, she shared. “ I am so looking forward to what comes next.”
The Lalit Golf and Spa Resort Goa is an all suite resort nestled on 85 acres along the pristine Goan coastline.
The resort, cradled by the majestic Sahyadari range along the confluence of the Talpone River, offers breathtaking views of the Arabian Sea. With a kilometer-long exclusive beachfront, it is truly one of the most exquisite beach resorts in Goa. The resort offers 255 suites, including 10 luxurious villas, a nine-hole links golf course, a holistic spa, and six unique fine dining restaurants. It’s the perfect destination for relaxation and rejuvenation.
The partnership between The 5-star Lalit Golf and Spa Resort Goa and Electrolux Professional is a special one. This is a successful and long-standing laundry installation for Electrolux that continues to stand the test of time.
The Electrolux equipped in-house laundry handles guests’ laundry, hotel linen, staff uniforms, and spa towels. The Electrolux Professional 190 lb. washer processes more the 2,645 lbs. of laundry per day.
“Laundry service is considered the most important amongst five-star service offerings, as it meets the demand of discerning customers for better, quick and hygienic laundry. The 55 lb. Electrolux washer is one of the best, and it has been trouble-free since 2003. Two years ago we ramped up our operations with a 190 lb. Electrolux washer extractor, and we continue to have smooth laundry operations,” states Vijay R. Singh, Executive Housekeeper.
The resort is equipped with Electrolux washers and dryers, form finisher, and flatwork ironer for a complete Electrolux laundry solution.
At Kløvningsten, both institutional textiles and private clothes are well taken care of. Run by the Sarpsborg community, Kløvningsten receives laundry from five long-term care homes, four residence homes and approximately 70 elderly living at home. Kløvningsten is able to process the laundry quickly and effectively thanks to the installation of six barrier washers and six dryers from Electrolux Professional Laundry Systems.
The idea came a few years ago. They started to plan a new large laundry installation as an alternative to each of the smaller care laundries in the community.
Jan-Erik Einarsen, Service explains why they chose Electrolux Professional:
“We wanted to work with a supplier with a high level of knowledge who could deliver the solutions and products we needed. Local service and fast delivery of spare parts was also very important. That’s why we chose Electrolux Professional.”
Just last year, Kløvningsten opened its doors to a new building and new machines. Today, with the same budget, they are able to wash and finish over 11,000 lbs more laundry per year!
Today, Kløvningsten employs 12 people sharing 6.5 positions within the company. The employees take pride in their jobs and do their utmost to supply top service and results. On average, 3,153 lbs. are washed daily, with the capacity to do much more as necessary.
The installation of the Electrolux Professional barrier washers divides the clean laundry from the soiled side by a plexiglass wall. This solution improves communication between the two sides making it more efficient for the staff. Electrolux Professional barrier washers also stop the spread of infection and cross-contamination and provide superior risk management.
- 2 x WPB 4700H Pullman machines
- 2 x WSB 4250H Barrier washers
- 1 x WSB4500H Barrier washer
- 1 x WB 4180H Pocket barrier
- 1 x W4240H Washer
- 3 x T4550 Dryers
- 3 x T41200 Dryers (tilting)
Laundrylux is pleased to announce that Jon Gershman has been hired for PLUS National Business Development. PLUS – the Professional Laundry Utility Service – by Pluslux, is the revolutionary program that creates cloud-based laundry solutions for the healthcare and hospitality industries, seasonal businesses, drycleaners, and other institutional laundry customers. It is available currently for the on-premises market and will be introduced to the coin-op business in 2015. With PLUS, customers receive brand new Electrolux Professional laundry equipment with no capital expense, a lifetime parts & labor warranty, and industry-leading Smart Dosing System which eliminates over-consumption of water and laundry chemical resources. PLUS customers only pay for what they use, so it functions like other utilities such as water, gas, and electricity.
Jon’s main tasks are to drive growth through PLUS distributors nationwide, develop new National Accounts for PLUS in addition to prestigious PLUS National Accounts such as Hilton.
“Jon comes to us with a proven track record of building best-in-class brands as well as sales organizations,” shared Neal Milch, Laundrylux CEO and founder of Pluslux. “His entrepreneurial experience and innate sales professionalism make Jon the perfect fit for creating new strategic partnerships and driving the PLUS business to new heights.”
Cody Milch, Vice President for OPL and PLUS, notes, “We have already seen the impact with Jon on-board, and his base in Los Angeles allows us to cover a national geography effectively. We have already added two additional dedicated professionals to the PLUS inside sales team so that Jon, our Regional Business Development Managers, and myself can rapidly scale PLUS and our OPL opportunities.”
After graduating from the University of Arizona in 1998, earning a Bachelor’s degree and a spot on the water polo team, Jon began his sales career in commercial real estate, first for Insignia/ESG based in Connecticut, and then Cushman & Wakefield in New York City. While there, he also established the philanthropic Caring and Warmth Foundation, providing resources for Manhattan’s inner city public schools.
In 2002, Jon launched his first entrepreneurial endeavor – EATS.com. Serving as president, Jon helped grow EATS.com into a leading restaurant informational portal and social networking site for food enthusiasts. After being acquired by Delivery.com in 2009, Jon continued his career at the online ordering website as the vice president of sales until 2012, when he decided it was time for something new.
Staying on as a Delivery.com shareholder, Jon launched Lights In The Business, a consulting service providing high-level sales and marketing strategies for a wide range of businesses, from hospitality to consumer products. However, when he heard about PLUS, Jon couldn’t imagine a better career move.
“When I first learned about PLUS, I immediately realized that Neal Milch and I shared a philosophical vision on the future of the industry,” said Jon. “PLUS is a game-changer, offering amazing solutions and financial advantages for a wide array of businesses from hospitals to hair salons. I had to be a part of it and make a contribution. I’m excited about getting the word out and furthering its expansion.”
“I am honored to be a part of an innovative company that is expanding its product offering, merging modern technology with the needs of the customer,” shared Jon.
Jon currently lives in Los Angeles, California with his wife Andrea and his English Bulldog Carmine.
The Lefay Resort and Spa Lago di Garda in Italy is situated in the spectacular Riviera dei Limoni, surrounded by rolling hills overlooking the shores of Lago di Garda. It belongs to the prestigious Small Luxury Hotels of the World, Healing Hotels of the World, Virtuoso and Kiwi Collection, and was the first 5-Star Superior Resort on Lake Garda.
The creation of the brand Lefay Resorts dates back to 2006, with the aim of building a collection of eco-resorts based on a modern interpretation of luxury, a strong commitment to environmental sustainability, and an innovative new concept of overall wellness. The Lefay Resorts Spa combines classic Chinese medicine with Western scientific research to provide a unique environment where mind and body are rejuvenated and balance is restored.
Why Lefay Resort and Spa chose Electrolux Professional
Lefay Resort and Spa Lago di Garda was designed and created with a focus on environment sustainability, renewable alternative energies, and cutting edge technology — and Electrolux Professional is a global leader in those areas. The products fit right in line with the hotel’s vision of sustainability and 5-star service.
Electrolux Professional machines & solutions
- (2) 145 lb. soft-mount washers – W4600H
- (1) 60 lb. soft-mount washer – W4240H
- (2) 135 lb. dryers with sliding doors – T41200SL
With the help of Electrolux Professional laundry equipment, Lefay Resort and Spa Lago di Garda provides the highest quality results to their clients, as well as the fastest productivity for the rooms, spa and restaurant departments.
Mardan Palace Hotel Antalya is one of the most prestigious and luxurious resorts in the Mediterranean region. It has more than 1,600 beds in addition to one main kitchen, two banquet kitchens, 16 restaurants, and 32 bars and cafes in the facility. For the highest quality results and superior performance, the hotel chose Electrolux Professional Laundry and Electrolux Professional Food Service equipment. The Mardan Palace has a central laundry with the capacity to process 10 tons of laundry per day, as well as 19 thermaline cooking blocks, 12 ovens between Air-o-steam Combi ovens and Air-o-speed high speed ovens, 8 chillers, 150 Smart refrigerators and freezers and 60 dishwashers including a Flight Type dishwasher.
If that’s not enough, 7 made-to-measure Electrolux’s Molteni stoves were installed – which underlines the prestige and luxury of this dream location.
In 2009 when the hotel held its inauguration ceremony, VIP guests included Mariah Carey, Seal, Monica Belluci, Sharon Stone, Paris Hilton, Tom Jones, the president of Kazakhistan and Turkish ministers.
Right on the world-famous Dukes Golf Course and overlooking the incredible Scottish coastline, the five-star Old Course Hotel, Golf Resort & Spa offers some of the most luxurious accommodations in Scotland. The acclaimed hotel sits alongside the world-famous “Road Hole”– the 17th on the Old Course in St. Andrews.
Highly regarded among professionals and leisure golfers, the hotel is also well known for one of Europe’s most advanced concepts in total well-being, providing an unequaled spa experience. With hundreds of towels, robes, and sheets used by the on-site therapists each day, the spa’s laundry facilities must keep up with the demand and the workload to meet its required 24-hour turnaround.
The Old Course Hotel decided to take full control over its spa laundry to maintain the highest level of customer service while reducing operational costs. It recognized Electrolux Professional Laundry as the best solution provider for handing the entire scope of the project from initial stages of feasibility analysis to the final installation.
Electrolux Professional laundry solutions for the Old Course Hotel Spa
Soft-mount, high-spin Electrolux washers were matched with high-performance Electrolux dryers engineered to save water, energy, and increase productivity. Electrolux washers have unique innovations such as AWS (Automatic Water Savings) which saves up to 30% on water. Other features include RMC (Residual Moisture Control) allowing for precise control of remaining moisture in the load and reversing cylinders which reduce energy consumption and protect linens and towels from tangling and overdrying. Electrolux professional washers and dryers are designed to shorten the process while producing the highest quality results.
Maintaining highest levels of service while reducing expenses
Spa Manager Andrea Molloy is pleased with the set-up. “Having the machines on site means we can run things really efficiently. We have much more control over the prioritization of the spa laundry, which means we can be sure of maintaining our high levels of customer service at all times. Being able to save on costs is also a major benefit and means we’re able to further invest in the business.”