The Residential Center “Al Parco” in Verona, Italy started its activity in 1812 as an answer to the critical need for elderly care in the city. Continuously expanding over the years, it now boasts a total of 9 facilities throughout the area, offering a combined capacity of 700 beds, hospice and other services.
The mission of the Center is to provide the best assistance to the patients, fully respecting their privacy and dignity. The only way to do this efficiently is by placing the person at the center of attention, a commitment that begins first and foremost with the special care given to personal hygiene and to their personal effects.
For this reason, the Center chose the Electrolux Professional barrier laundry solution, in order to obtain full control of the disinfection of the residents’ garments ensuring the best results.
The new laundry offers a joint service for all 9 facilities. It is organized in two completely separate areas, one for loading the dirty laundry and the other for unloading the clean, washed laundry. The two zones are divided by a glass wall for maximum lighting and visibility and separated by a “filter” zone which prevents the risk of bacterial contamination, guaranteeing a total sanitation process. This new layout not only ensures the correct flow of the operations of collecting, washing, drying and ironing but, above all, allows sorting of a huge amount of laundry in a short time.
Turnaround times were halved: washed items are returned to the guests in a shorter time;
The working environment of the operators was significantly improved: air intake/expulsion from the dryers is always external. This, in addition to the customized ventilation system, brought the ambient temperature to about 75°F with the possibility to also adjust the two areas independently;
Infection control and the prevention of cross-contamination. The Centre has full control over its linen hygiene: Not only provides risk management, but peace of mind for the patient and families.
The Residential Center “Al Parco” is an exemplary story of innovation and determination in the pursuit of excellence.
Electrolux Professional – the right partner for the five-star hotel and deluxe resort, The Chedi
“The choice to have Electrolux Professional on board as a partner proved to be a great success,” shares the Gastronomy Project Leader of Adermatt Swiss Alps AG. The company was impressed with Electrolux Professional’s planning department and vast experience.
The open kitchens in The Chedi Andermatt are capitalized as upscale gastronomy: all hotels have four open demo kitchens as well as studio kitchens, where guests can see behind the curtains of the culinary happenings.
Western Cuisine / Asian Cuisine / Breakfast and Cold Dishes / Dessert Workshop
Complete kitchens, including backup and production kitchens in the basement, were equipped with modern and efficient kitchen appliances from Electrolux Professional: customized induction stove, combination steam oven, pressure steamer, freezer and much more.
“I appreciate the user-friendliness of Electrolux very much,” says Mansour Memarian, Executive Chef of the newly opened restaurant in The Chedi Andermatt.
Electrolux Professional designed, delivered and implemented complete dishwashing facilities in the hotel as well: from the rinsing machines to the glass and basket washers up to the pan washers.
Electrolux Professional Laundry Equipment – complete solutions from a single source
Even more important – Electrolux is unique in its ability to provide sustainable professional laundry and kitchen equipment; the complete solution from one source. The laundry facility is equipped with Electrolux washers and dryers, wringers and finishing machines.
The Lalit Golf and Spa Resort Goa is an all suite resort nestled on 85 acres along the pristine Goan coastline.
The resort, cradled by the majestic Sahyadari range along the confluence of the Talpone River, offers breathtaking views of the Arabian Sea. With a kilometer-long exclusive beachfront, it is truly one of the most exquisite beach resorts in Goa. The resort offers 255 suites, including 10 luxurious villas, a nine-hole links golf course, a holistic spa, and six unique fine dining restaurants. It’s the perfect destination for relaxation and rejuvenation.
The partnership between The 5-star Lalit Golf and Spa Resort Goa and Electrolux Professional is a special one. This is a successful and long-standing laundry installation for Electrolux that continues to stand the test of time.
The Electrolux equipped in-house laundry handles guests’ laundry, hotel linen, staff uniforms, and spa towels. The Electrolux Professional 190 lb. washer processes more the 2,645 lbs. of laundry per day.
“Laundry service is considered the most important amongst five-star service offerings, as it meets the demand of discerning customers for better, quick and hygienic laundry. The 55 lb. Electrolux washer is one of the best, and it has been trouble-free since 2003. Two years ago we ramped up our operations with a 190 lb. Electrolux washer extractor, and we continue to have smooth laundry operations,” states Vijay R. Singh, Executive Housekeeper.
The resort is equipped with Electrolux washers and dryers, form finisher, and flatwork ironer for a complete Electrolux laundry solution.
Laundrylux is pleased to announce that Jon Gershman has been hired for PLUS National Business Development. PLUS – the Professional Laundry Utility Service – by Pluslux, is the revolutionary program that creates cloud-based laundry solutions for the healthcare and hospitality industries, seasonal businesses, drycleaners, and other institutional laundry customers. It is available currently for the on-premises market and will be introduced to the coin-op business in 2015. With PLUS, customers receive brand new Electrolux Professional laundry equipment with no capital expense, a lifetime parts & labor warranty, and industry-leading Smart Dosing System which eliminates over-consumption of water and laundry chemical resources. PLUS customers only pay for what they use, so it functions like other utilities such as water, gas, and electricity.
Jon’s main tasks are to drive growth through PLUS distributors nationwide, develop new National Accounts for PLUS in addition to prestigious PLUS National Accounts such as Hilton.
“Jon comes to us with a proven track record of building best-in-class brands as well as sales organizations,” shared Neal Milch, Laundrylux CEO and founder of Pluslux. “His entrepreneurial experience and innate sales professionalism make Jon the perfect fit for creating new strategic partnerships and driving the PLUS business to new heights.”
Cody Milch, Vice President for OPL and PLUS, notes, “We have already seen the impact with Jon on-board, and his base in Los Angeles allows us to cover a national geography effectively. We have already added two additional dedicated professionals to the PLUS inside sales team so that Jon, our Regional Business Development Managers, and myself can rapidly scale PLUS and our OPL opportunities.”
After graduating from the University of Arizona in 1998, earning a Bachelor’s degree and a spot on the water polo team, Jon began his sales career in commercial real estate, first for Insignia/ESG based in Connecticut, and then Cushman & Wakefield in New York City. While there, he also established the philanthropic Caring and Warmth Foundation, providing resources for Manhattan’s inner city public schools.
In 2002, Jon launched his first entrepreneurial endeavor – EATS.com. Serving as president, Jon helped grow EATS.com into a leading restaurant informational portal and social networking site for food enthusiasts. After being acquired by Delivery.com in 2009, Jon continued his career at the online ordering website as the vice president of sales until 2012, when he decided it was time for something new.
Staying on as a Delivery.com shareholder, Jon launched Lights In The Business, a consulting service providing high-level sales and marketing strategies for a wide range of businesses, from hospitality to consumer products. However, when he heard about PLUS, Jon couldn’t imagine a better career move.
“When I first learned about PLUS, I immediately realized that Neal Milch and I shared a philosophical vision on the future of the industry,” said Jon. “PLUS is a game-changer, offering amazing solutions and financial advantages for a wide array of businesses from hospitals to hair salons. I had to be a part of it and make a contribution. I’m excited about getting the word out and furthering its expansion.”
“I am honored to be a part of an innovative company that is expanding its product offering, merging modern technology with the needs of the customer,” shared Jon.
Jon currently lives in Los Angeles, California with his wife Andrea and his English Bulldog Carmine.
The Lefay Resort and Spa Lago di Garda in Italy is situated in the spectacular Riviera dei Limoni, surrounded by rolling hills overlooking the shores of Lago di Garda. It belongs to the prestigious Small Luxury Hotels of the World, Healing Hotels of the World, Virtuoso and Kiwi Collection, and was the first 5-Star Superior Resort on Lake Garda.
The creation of the brand Lefay Resorts dates back to 2006, with the aim of building a collection of eco-resorts based on a modern interpretation of luxury, a strong commitment to environmental sustainability, and an innovative new concept of overall wellness. The Lefay Resorts Spa combines classic Chinese medicine with Western scientific research to provide a unique environment where mind and body are rejuvenated and balance is restored.
Why Lefay Resort and Spa chose Electrolux Professional
Lefay Resort and Spa Lago di Garda was designed and created with a focus on environment sustainability, renewable alternative energies, and cutting edge technology — and Electrolux Professional is a global leader in those areas. The products fit right in line with the hotel’s vision of sustainability and 5-star service.
Electrolux Professional machines & solutions
- (2) 145 lb. soft-mount washers – W4600H
- (1) 60 lb. soft-mount washer – W4240H
- (2) 135 lb. dryers with sliding doors – T41200SL
With the help of Electrolux Professional laundry equipment, Lefay Resort and Spa Lago di Garda provides the highest quality results to their clients, as well as the fastest productivity for the rooms, spa and restaurant departments.
Mardan Palace Hotel Antalya is one of the most prestigious and luxurious resorts in the Mediterranean region. It has more than 1,600 beds in addition to one main kitchen, two banquet kitchens, 16 restaurants, and 32 bars and cafes in the facility. For the highest quality results and superior performance, the hotel chose Electrolux Professional Laundry and Electrolux Professional Food Service equipment. The Mardan Palace has a central laundry with the capacity to process 10 tons of laundry per day, as well as 19 thermaline cooking blocks, 12 ovens between Air-o-steam Combi ovens and Air-o-speed high speed ovens, 8 chillers, 150 Smart refrigerators and freezers and 60 dishwashers including a Flight Type dishwasher.
If that’s not enough, 7 made-to-measure Electrolux’s Molteni stoves were installed – which underlines the prestige and luxury of this dream location.
In 2009 when the hotel held its inauguration ceremony, VIP guests included Mariah Carey, Seal, Monica Belluci, Sharon Stone, Paris Hilton, Tom Jones, the president of Kazakhistan and Turkish ministers.
To handle the influx of guests to Sochi, Electrolux Professional equipped 18 international hotels and a wide numbers of restaurants with the latest food and laundry technology; more than 7,000 machines – that’s 100 truckloads – worth over five million euros, have been supplied by Electrolux Professional to serve approximately 30,000 healthy, energizing meals and wash 20 tons of linen every day.
When the hotel contractors began to outline the project for the kitchen and laundry facilities, it was essential that they achieve best-in-class efficiency, the highest levels of innovation and streamlined operations; they wanted reliable, high performing solutions and peace of mind.
This is why the investors turned to Electrolux Professional and its unparalleled global presence, as well as its ability to offer knowledge and resources to manage this large project within multiple parameters from consultancy, pre-sales, sales, logistics, project management and customer care support. The exclusive facilities of the 18 international hotels were powered with the best-in-class and highest-performing food service and professional laundry solutions available, designed to ensure high productivity, energy savings, unparalleled hygiene and superior results.
Electrolux has published the annual Sustainability Report for 2013, highlighting a new target to halve the Group’s CO2 impact by 2020 compared to 2005.
The report, available here, focuses on how the business strategy and the approach to sustainability are intertwined.
“At Electrolux we want to deliver smarter, more resource-efficient solutions to more people around the world. To make this kind of positive difference every day, sustainability has to be fully embedded across our organization and right at the core of our business strategy,” said Keith McLoughlin, President and CEO of Electrolux.
Addressing energy constraints, maximizing product efficiency and reducing carbon emissions are top management priorities. The new carbon target to halve the climate impact by 2020 compared to 2005 will cut greenhouse gases from approximately 50 to 25 million metric tons in four key areas: product use, manufacturing, transport and elimination of gases with high global warming potential. Click here to read more.
Other report highlights:
- A review of Group’s sustainability strategy, now in its fourth year, and targeting three main areas: Products, services and markets, People and operations, Stakeholders and society.
- An illustrated overview of the Group’s value chain, providing a helicopter view of where impacts occur, which partners need to be engaged, and how the greatest value can be created for Electrolux and its stakeholders.
- With sharp focus on areas within human rights, Electrolux is working harder to align new acquisitions, such as in Egypt, the Ukraine and Chile, to our high Group standards. Click here to read more.
PLUS is the revolutionary new innovation from Laundrylux where we deliver and install your new Electrolux Professional Laundry equipment for FREE. You have zero capital investment and no long-term lease or contract! Simply use the equipment as needed and pay ONLY for what you use. Imagine, no expensive linen rental or commercial laundry contract – and no warranty worries because parts and service are included for life.
PLUS means no surprise repair bills, no down time, no capital investment in equipment, and no more laundry headaches. PLUS frees up your capital for more urgent business priorities.
Satisfied customer Tommy Ciccarone, owner of Parkway Cleaners in Pennsylvania, sees his business growing because of PLUS. “We have one large plant that does all the work for our 10 satellite stores and our 6 pick-up and delivery commercial accounts. I had ordered a Wascomat wetcleaning machine because our business is growing, but cash flow issues hindered us from buying another drycleaning machine which are very expensive. By putting in a wetcleaning machine, I was able to increase my production for a quarter of the price. Since about 85% of all stains coming into a drycleaning shop are water-based, the wetcleaning model worked out perfectly and was a great solution. Then my distributor, the O’Mara brothers whom I know for a dozen years, told me about PLUS by Laundrylux. With this new program, I received 2 Electrolux Professional high-speed soft mount washers at no cost up front, not even for the installation and delivery. It’s a “pay as you go” system – you only pay for what you use. I now have 3 high-speed washers and they are cranking out the work. On top of this, the PLUS washers spin faster and have two special features – AWS and Smart Dosing – which save on chemicals and water. I could not be happier.”
Please click here for additional information on PLUS:
California hotel revamps on-premises laundry operations with new Electrolux Professional washers and dryers.
When one thinks about the highlights of a hotel property, they’ll mention amenities, restaurants, and overall service. The on-premises laundry room likely doesn’t figure into even the top 100 features. But if your business is efficiency and turning a property into the pinnacle of green lodging, the laundry room certainly might warrant top billing.
That’s just the case at the Hilton Concord in Concord, Calif. This 329-key Interstate Hotels & Resorts Worldwide property recently completed a $10 million dollar upgrade that focused heavily on sustainability. And the result is a hotel transformed into the standard for efficiency.
Lead consultant on the project, Charles Smith, CEO of Hotel Sustainability Solutions Inc. (HSSI) said that from the start, the charge was to place the property in a leadership position in terms of sustainability. And in looking at the results, the mission is being accomplished.
“This hotel is light years ahead of the competition,” Smith said, adding that the outcome is the culmination of extraordinary integration, collaboration and cooperation.
Make no mistake, this was an extensive effort and one that involved addressing all facets of the facility. It included incentives and rebates from utility provider Pacific Gas and Electric (PG&E), Smart Lights and Lodging Savers, as well as the Contra Costa Water District. Taking a leadership position included implementing 33 sustainability initiatives, such as replacing all 6,400 light bulbs with LEDs, adding motion sensors, swapping shower heads with new low-flow heads, adding window film to reduce energy use, a pillow restoration unit, food scrap digester and much more, even addressing landscaping and exterior lighting that utilizes LEDs and motion-sensing technology.
But whenever peers or Interstate personnel want to learn about the property, the laundry makeover gets top billing.
“The laundry really is one of the highlights whenever anyone wants to see the property,” Smith said.
Owner of Roseville, Calif-based A2Z Laundry Systems, Ahmet Ibrahim, who spearheaded the installation of cutting-edge Electrolux laundry equipment at the hotel, views this facility as the new green lodging standard as well.
“This is our model for efficiency,” Ibrahim said.
Winning the battle in the planning
As the hospitality market began to uptrend, finding a sustainability solution became ever more critical. Becoming the model of efficiency, however, would take some work. The current state of the laundry was rough. Equipment was dated and repairs were mounting…when parts actually could be found to make the fixes. One dryer even had been taken out of service. Still, laundry loads were being processed daily, but the true cost of this dated equipment soon would be uncovered.
As HSSI began the task of evaluating options, key factors considered were the efficiency of the equipment, availability of rebates or incentives, distributor/manufacturer service and support, and the ability to upgrade equipment in the future — ensuring a long useful life and thereby protecting the initial capital investment.
Though Smith looked at a variety of laundry equipment manufacturers, the goal of creating the model of efficiency guided selection. That meant choosing a brand that delivered on its efficiency claims and had the numbers to prove it.
“Electrolux played a key part in the technology,” Smith said. “They stood out in the selection of technology available…their prominence caught our attention.”
Electrolux’s global leadership is evident in it being named to the Dow Jones Sustainability World Index in 2013. It is the seventh-straight year the firm made the prestigious list, which places it in the top 10 percent of the 2,500 companies in the Dow Jones Global Indexes with regard to long-term economic, environmental and social performance.
Wash efficiency leads the way
The Hilton Concord had been using soft mount washers in the laundry and Smith was committed to staying with this product type because of its high G-Force extraction speed versus hard mounts. Soft mounts also were preferable because they don’t require an additional concrete foundation to bolt to. However, lower installation costs and high G-Force extraction would not be enough. Water conservation, utility consumption, and operational efficiency were equally important.
This is the point where Electrolux really separated itself from the competition.
Oddly enough water savings started at the drain. The Electrolux soft mount washers (two 145-pound capacity and one 60-pound capacity) Ibrahim was recommending for the Hilton featured a unique pancake drain that helps reduce water consumption during fills. The hotel’s existing units as well as competitive models on the market can waste as much as 2 gallons of water per fill because they include a large sump and drain hose in the fill. Electrolux models utilize a pancake valve to keep the fill area confined to the wash cylinder.
Considering a standard of five to six fills per cycle, savings total 10 to 12 gallons per cycle. Overall, the Hilton Concord is saving 192,960 gallons of water annually in the laundry. When added to the savings realized through guest room improvements such as low-flow shower heads and toilets as well as other conservation efforts at the property, water savings total more than 525,000 gallons per year.
On the drying side, an agreement was reached on five 83-pound capacity Electrolux dryers to replace the dated complement of two 150-pound and two 110-pound dryers. Though drying capacity went down, the speed and efficiency of the Electrolux dryers combined with the high extract G-Force of the washers enable the laundry to process more loads per day (9.78 loads versus 7.81).
“The overall result of the higher extraction rate allowed us to go with smaller dryers and really spread out the loads,” Smith said, adding that the additional capacity contributed to reaching the goal of greater operating efficiency — making staff more productive.
Electrolux’s moisture sensing technology, which enables the units to dry to a set moisture retention level and then shut off the heat, further increased efficiency.
With the majority of a laundry’s gas consumption coming on the drying side, this is where the Hilton Concord saw a huge reduction in utility usage and costs. Combined with the 90 percent reduction in hot water usage, the laundry is consuming almost half the Btus as it did with the old equipment.
“There is a dramatic drop…Btus are so much lower and there’s a huge amount of savings,” Ibrahim said, adding that the laundry will see roughly $8,400 in gas savings annually. He pointed out that the Electrolux dryers derive their efficiency advantage from a unique horizontal airflow pattern as well as their reversing cylinder — a standard feature on 120-volt units, which is an industry exclusive.
Linens benefit from the reduction in drying time. The drying process degrades linens, causing them to wear out faster. So because more water is spun out in the washer and ozone injection opens linen fibers, only short dry cycles (or conditioning cycles before linens are ironed) are used, linen life is extended. Table linens even go directly from the washer to the ironer, with no drying necessary.
And all this improved efficiency on both the wash and dry sides equates to a startling reduction in electrical consumption. The laundry is using about a third of the electricity as it did before the retooling.
Savings such as these, however, are only part of the green story. Because of the involvement of water and utility entities, $135,360 in rebates and incentives have helped offset purchase and installation of new laundry equipment and other efficient products, systems and technologies.
Adapting the process
Smith is careful to point out that, while the Electrolux equipment takes much of the risk of operator error out of the equation, retraining staff is integral to maintain efficiency.
“The biggest challenge was re-educating people. We had to break some bad habits,” Smith said.
Part of that retraining includes weighing loads to make sure employees always are utilizing the full capacity of machines. Washers and dryers that are underloaded waste utilities and that cuts into the efficiency of the operation. In addition, staff also was taught that a little bit of moisture is OK for linens; they don’t need to be bone dry.
Manivone Khangsensing, Executive Housekeeper at the property is quick to point out that the retraining, coupled with the ease of operating the new Electrolux equipment has been well received by staff.
“People liked that we lightened their burden,” Khangsensing said of ridding the laundry of manual overrides and training employees to trust the advanced software technology. “It provides for ease of operations; there’s nothing complicated about it. The reaction has been very positive.”
Much of that positive reception stems from the operational efficiency of the laundry versus lower productivity with the old equipment. Capacity is much improved with the speed, efficiency and reliability of the Electrolux washers and dryers, which eliminate worker stress. Plus the work environment has been improved with Cree LED Troffers strategically installed where equipment is located.
Advice for others
For hoteliers pondering similar projects to increase the overall sustainability of their operation, Smith stresses taking time upfront to focus on planning. He recommends carefully analyzing the property to determine where the greatest efficiency may be gained. Then, it’s a matter of investigating the potential to offset upgrades through rebates and incentives.
“Sometimes you wouldn’t move forward without a rebate. It’s an integral part,” Smith said.
When it comes to the laundry, obviously equipment that reduces water and utility consumption is the key focus, but Smith also recommends not to take efficiency boasts at face value. Review and analyze numbers. However, his experience may save some time in auditioning manufacturers.
“I think you have to take a serious long hard look at what Electrolux brings to the table,” he said. “If you’re looking for sustainability, you have to look at Electrolux.”
Smith added, that In today’s technological revolution, it is important to select products and systems that can be upgraded within the expected life cycles of ownership. Electrolux’s commitment to those upgrades garnered the attention of the hotel’s management.
Finally, he advises that a strong warranty on equipment is important and it must be backed by excellent support from the local distributor and company — both are areas where A2Z Laundry Systems and Electrolux have shined in helping the Hilton Concord’s on-premises laundry room become a highlight of the property’s sustainability efforts.
“The retrofitting of the laundry room was a much-needed and important part of our sustainability platform,” said Jack Hlavak, General Manager of the Hilton Concord. “Uptrending in the hospitality market necessitated a higher commitment to the guest experience…we are now delivering the pinnacle of linen quality and that is showing in our improved guest satisfaction ratings here at the Hilton Concord.”
To learn more about Electrolux Professional Laundry equipment, please visit www.laundrylux.com